If the hardwired connection is much faster than the wireless one, however, there may be more you can do to optimize your network. If they are both slow, the issue is likely with your service provider, and not your equipment. Next, test your speeds on the WiFi connection.
Try this: Plug an ethernet cable directly into your router and test your internet speeds using our speed test tool. In order to identify the technique most likely to actually help you, let’s break them down by their core issue: “I’m experiencing slower-than-normal network speeds.” If you’ve tried the quick fix above to no success, there are still several other ways you may be able to troubleshoot your WiFi connection. How to troubleshoot WiFi The appearance of routers differs from brand to brand, but the core functionality is the same: directing digital traffic over WiFi. Pro tip: You can usually find a digital copy of your router’s manual by typing your device model number followed by “user manual” into Google. Important point: in order to be clear on what your specific device is communicating to you, be sure to refer to the user manual for a more detailed explanation. When there is a connection issue, you can expect the icons to turn red or orange.Īn orange or amber light may indicate a problem or limited connectivity, whereas a red or unlit icon may signal that there is no current connection. This signals that a device is plugged in and functioning normally. When everything is working properly, you can expect the icons to be solid or blinking green or blue light.
Though these can vary from brand to brand, most manufacturer’s include at least three primary status indicators:
Most routers have a series of icons that illuminate to convey different status messages at a glance. If you go through these steps and something still isn’t working, you may need to contact your internet service provider for assistance. In most cases, this should fix your issue and allow you to get back online. Wait 5 more minutes and retry the connection.Wait 2-5 minutes before plugging it back in.If your wireless connection suddenly stops working, before trying anything else, restart your router.
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